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Chapter 4 Troubleshooting
Reports Missing Data
Cisco SCA BB SNMP Real Time Monitoring User Guide
OL-12491-01 4-3
Reports Missing Data
Problem
Reports missing data. There is a sheer drop in reported traffic.
Cause and Solution
Cron has stopped invoking MRTG
1. Verify the *.rrd files in the folder sce_<SCE IP> haven’t been modified during the past 5
minutes.
2. Verify Cron is configured as a service and that the service active.
3. Run MRTG from a command line and verify that it completes with no errors.
perl <MRTG bin folder>/mrtg <RTM folder>/mrtg-cfg/<SCE
address>_scabb_mrtg.cfg
4. Check that Cron settings are correct, see Error Message when Viewing a Report (on page 4-1).