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Clearspan OpEasy® Basic Provisioning User Guide R4.0 Aastra – 2827-006
2014 Clearspan® is a Registered Trademark of Aastra Technologies Ltd. Page 8 of 34
3 Adding a Single User
This chapter describes the process of adding a single Clearspan user.
When a new user is created, an email goes out to the user with instructions for phone setup.
3.1 User Add Page
1) From the OpEasy main menu, click Provisioning.
2) From the Provisioning page, click Users from the menu tree on the left, or click Users from the
Provisioning menu. The Users page displays as in the following image.
Figure 4 Users Main Page
The Enterprise and Group associated with this DA’s login are displayed. If the login is other
than a DA, you may be prompted to select this information.
3) Select Basic for the User Mode.
4) Click Add. The User Add page displays. If no license is available, an error displays.
5) Select the User Profile from the drop-down list. You can select User Profiles for Aastra and
Polycom phones when the Polycom Phone Support system license for Clearspan is installed.
Click the View Template button if you want to see the template that has been assigned to the
phone. The template assignment was made in the User Profile that you selected.
6) Enter the Last Name, First Name and E-mail Address of the user to add.
7) Select the Department and Phone Number.
Click the View Phone Template button if you want to see the template for the primary phone.
8) Enter the Phone Location. This can be the address, building, office, or any type of description
the system administrator has set for this value.
If the Emergency Gateway Manager is in use, then this field must contain the Emergency
Response Location (ERL) that is defined in the Emergency Gateway. In this case, your
System Administrator will assist in providing the ERL.
If the Emergency Gateway Manager is not in use, enter the physical location of this user’s
phone device.
9) Enter the Voice Portal Passcode. It should be a numeric value, four to eight digits in length.