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Using your Range
Troubleshooting
A crack has appeared in the Cooktop surface
Disconnect the range immediately from the
power supply and arrange for its repair. Don’t
use the range until after the repair.
See the "Service and spares" section for
imformation about service.
My Cooktop is scratched
Only scratches in the cooktop surface reported
within 14 days of range installation are covered by
the waranty. Scratches caused by usage are not
covered.
Have you used the correct cleaning methods?
Pots and pans with rough bottoms, or coarse
particles (salt or sand) between the pan and the
surface of the cooktop may cause scratches.
Use the recommended cleaning methods. Make
sure pan bottoms are smooth and clean. Tiny
scratches are not removable but will become less
visible in time as a result of cleaning.
Metal markings on the Cooktop
Do not slide aluminum or copper pans across the
surface. Marks from aluminum and copper pans as
well as mineral deposits from water or food can be
removed with the cleaning cream.
Steam is coming from the oven
When cooking foods with a high water content (e.g.
oven fries) there may be some steam visible at the
rear grille. Take care when opening the oven door,
as there may be a momentary puff of steam when
the oven door is opened. Stand well back and allow
any steam to disperse.
The oven fan is noisy
The note of the oven fan may change as the oven
heats up - this is perfectly normal.
What cleaning materials are recommended for
the range?
See the ‘Cleaning’ section for a full list of
recommended cleaning materials. We do not
recommend corrosive or caustic cleaners as these
may damage your range.
The knobs get hot when I use the oven or the
broiler, can I avoid this?
Yes, this is caused by heat rising from the oven or
the broiler, and heating them up. Don’t leave the
oven door open. Make sure that the broiler pan is
pushed right back to the ‘backstop’ when broiling.
If there is an installation problem and I don’t get
my original installer to come back to fix it who
pays?
You do. Service organizations will charge for their
call outs if they are correcting work carried out by
your original installer. It’s in your interest to track
down your original installer.
Current Operated Ground Fault Circuit Breaker
Where the range installation is protected by a
30 milliamp sensitivity residual current device
(RCD), the combined use of your range and other
domestic appliances may occasionally cause
nuisance tripping. In these instances the range
circuit may need to be protected by fi tting 100mA
device. This work should be carried out by a
qualifi ed electrician.
Food is cooking too slowly, too quickly, or
burning
Cooking times may diff er from your previous
oven. Check that you are using the recommended
temperatures and rack positions. See cooking
guide section of the instructions. The oven control
settings and cooking times are intended to be
used only as a guide. Individual tastes may require
the temperature to be altered either way, to get
the results you want. Try cooking at a higher
temperature setting.
The oven is not cooking evenly
Do not use a tin or tray larger than 14 ¼” wide by
12” deep.
If you are cooking a large item, be prepared to turn
it round during cooking.
If two racks are used, check that space has been left
for the heat to circulate. When a baking sheet is put
into the oven, make sure it is placed centrally on
the rack.
Check that the door seal is not damaged and that
the door catch is adjusted so that the door is held
fi rmly against the seal.