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PAge heAder..... PAge heAder.....
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
Espresso runs out too
quickly
and/or
Pressure gauge not
reaching 9 bar
• The coffee is ground
too coarse.
Use slightly finer grind.
• Not enough coffee in
the filter basket.
Increase dose of coffee. Tamp
then use the Razor™ dose
trimming tool to trim off
excess coffee.
• Coffee not tamped
firmly enough.
Tamp between 30-40lbs
or 15-20kg of pressure.
If the above suggestions do
not help, check the machine.
Place an EMPTY Dual Wall
filter basket into the portafilter
(either 1 CUP or 2 CUP). Press
the MANUAL button. If the
pressure gauge reads over
5 bar, the machine is working
correctly. Try re-pulling a
shot, with coffee, using the 3
suggestions above (finer grind,
increase dose, increase tamp).
If the pressure gauge reads
below 5 bar, call Breville
Consumer Support.
• Coffee beans are stale. Use freshly roasted coffee
beans with a ‘Roasted On’ date
and consume between
5–20 days after that date.
Coffee not hot enough • Cups not pre-heated. Rinse cups under hot water
outlet and place on cup
warming tray.
• Milk not hot enough
(if making a cappuccino
or latté etc).
Heat milk until base of
the jug becomes hot
to touch.
• Extraction temperature
is too low.
Increase extraction
temperature. See ‘Extraction
Temperature’, page 19.
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
No crema • Coffee beans are stale. Use freshly roasted coffee
beans with a ‘Roasted On’ date
and consume between
5–20 days after that date.
• Using Single Wall
filter baskets with
pre-ground coffee.
Ensure you use Dual Wall filter
baskets with pre-ground coffee.
Espresso runs out
around the edge of the
portafilter
and/or
Portafilter comes out
of the group head
during an extraction
• Portafilter not inserted in
the group head correctly.
Ensure portafilter is rotated
to the right until the handle
is securely locked in place.
Rotating past the center will
not damage the silicone seal.
• There are coffee
grounds around the
filter basket rim.
Clean excess coffee from
the rim of the filter basket to
ensure a proper seal in group
head.
• Filter basket rim is
wet or underside of
portafilter lugs are wet.
Wet surfaces reduce the
friction required to hold
the portafilter in place
whilst under pressure
during an extraction.
Always ensure filter basket and
portafilter are dried thoroughly
before filling with coffee,
tamping and inserting into the
group head.
• Too much coffee in the
filter basket.
After tamping, trim the coffee
dose using the Razor™ dose
trimming tool.
Unable to set Auto
Start time
• Clock not set or clock is
set with incorrect time.
Check that the clock and
Auto Start time have been
programmed correctly.
The LCD will display a clock
icon when the Auto Start time
is programmed.
E1, E2 or E3 error
message on LCD
• An error that cannot
be reset by the user
has occurred.
Call Breville Consumer
Support.