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These appliances are built to the very highest of standards. There are no user-
serviceable parts. Follow these steps if the unit fails to operate:
1 Check instructions have been followed correctly.
2 Check fuse has not blown.
3 Check mains supply is functional.
If the appliance will not operate, return the appliance to the place it was purchased for
a replacement. To return the appliance to the Customer Service Department, follow
the steps below:
1 Pack it carefully (preferably in the original carton). Ensure unit is clean.
2 Enclose your name and address and quote model number JE16 on all
correspondence.
3 Give the reason why you are returning it.
4 If within the guarantee period, state when and where it was purchased and
include proof of purchase (e.g. till receipt).
5 Send it to our Customer Service Department at the address below:
Customer Service Department
Pulse Home Products Limited
Middleton Road
Royton
Oldham
OL2 5LN, UK.
Telephone: 0161 621 6900 Fax: 0161 626 0391
e-mail: info@pulse-uk.co.uk
AFTER SALES SERVICE
JE16_New.pmd 3/24/2006, 4:17 PM29