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21
TROUBLESHOOTING (SELF-DIAGNOSTICS)
The dishwasher is equipped with a self-diagnostics system that is capable of detecting and signaling a
number of possible faults.
In the event of a fault or malfunction,
before calling for service, we suggest that you first consult
the troubleshooting guide below.
If the problem persists even after implementing the recommended solutions, call the DCS Customer
Service Department
after having carried out the following:
• Making a note of the message displayed by the self-diagnostics system.
• Unplug the power cord from the socket.
• Shut off the water supply tap.
TABLE OF FAULTS DETECTED BY THE SELF-DIAGNOSTICS SYSTEM
FAULT
E2
E3
If there are visible traces of rust inside the tank:
• The tank is made of stainless steel, and therefore any rust marks are due to external elements
(fragments of rust from the water pipes, pots, cutlery, etc.). Special products are commercially
available to remove such marks.
• Check that the amount of detergent being used is correct. Certain detergents can be more
corrosive than others.
If after following the above troubleshooting instructions the problem persists, contact DCS Customer
Service at (888) 281-5698.
WARNING: any operations performed on the appliance by unauthorized persons are not covered by
the warranty and shall be paid for by the user.
DESCRIPTION
The system which limits the water level inside the dishwasher (Level
Safety Device) has been tripped.
• Since the cause might be a temporary failure, try reprogramming the
dishwasher.
• If the problem persists, call the DCS Customer Service Department.
The dishwasher fails to heat the water.
• To reset the appliance, open and close the door.
• To determine the cause of this problem call the DCS Customer Service
Department.