Filter
Top Products
15
SERVICE
HOW TO OBTAIN SERVICE:
For warranty service, contact DCS Customer Care Representative at (888) 281-5698. Before you call,
please have the following information ready:
Model Number (located at the bottom of chassis, right corner)
Serial Number (located at the bottom of chassis, right corner)
Date of installation
A brief description of the problem
Your satisfaction is of the utmost importance to us.If a problem cannot be resolved to your satisfaction,
please write to Customer Care or email: support@dcsappliances.com
Write:
Fisher & Paykel Appliances, Inc.
Attention: DCS Customer Care
5900 Skylab Road
Huntington Beach, CA 92647
BEFORE YOU CALL FOR SERVICE:
1. Is the circuit breaker tripped?
2. Is the gas turned on?
3. Is the AC plugged in?
4. Is the burner cap in position?
5. Can the burner be lit with a match?
6. Is the gas type correct for the unit – LP or Natural? (Assume the gas type is natural unless
the model # has “L”which stands for LP.)