Filter
Top Products
62
Solutions to Common Problems
Beforeyou call for service, review the following list. It may save you time & expense. The list includes
common occurrences that are not the result of defective workmanship or materials in this appliance.
Problem Solution
Poor baking results.
Entire appliance does not operate.
Oven portion of appliance does not
operate.
o
o
Induction cooking zone does not heat. •
Many factors affect baking results. Make sure the proper
oven rack position is used. Center food in the oven and
space pans to allow air to circulate. Allow the oven to
preheat to the set temperature before placing food in the
oven. Try adjusting the recipe's recommended
temperature or baking time. If you feel the oven is too hot
or cool, see "Adjusting Oven Temperature" in the Setting
Your Preferences section of this Use & Care Guide.
Induction cooking zone seems too hot •
or not hot enough.
The time of day is not set. The time of day must first be
set in order to operate the oven. See "Setting clock at
power up" in the Getting Started section.
Make sure cord/plug is plugged correctly into outlet.
Service wiring is not complete. Contact your dealer
installing agent or authorized service agent.
Electrical power outage. Check house lights to be sure.
Call your local electric company for service.
The time of day is not set. The time of day must first be
set in order to operate the oven. See "Setting clock at
power up" in the Getting Started section.
Be sure the oven controls are set properly for the desired
cooking feature. See Setting Oven Controls in this Use
& Care Guide or read the instructions "Entire appliance
does not operate" in this checklist.
Be sure to activate the correct cooking zone control that
corresponds with the cook:ware placement on cooktop.
• Be sure to use the correct cook'ware material type for
induction cooking. Only use cookware specifically
identified by the manufacturer for induction cooking. If
you're not sure, use a magnet to test whether the
cookware type will work. If a magnet sticks to the
bottom of the cookware, the material type is correct for
induction cooking.
• Be sure to read about pan-sensing in the Induction
Oooking section and correct any pan-sensing issues in
the checklist provided.
Incorrect surface control power level setting. Adjust the
power level to correct.