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Troubleshooting
Problem Possible causes What to do
Unfamiliar noises. Cabinet not stable or level.
Freezer is defrosting.
See Installation section (pages 5 – 13) or
refer to Sounds (page 35).
Water in the
vegetable bins.
Condensation is formed by the
water produced by fruit and
vegetables.
A small amount of condensation is
beneficial for fruit and vegetable storage.
If there is too much water, store fruit and
vegetables loosely in plastic bags.
Wipe out water with a cloth.
Set humidity slide to
low humidity setting.
Sides of cabinet
are warm.
This is normal.
Warm area on
central door seal.
This is normal.
Condensation
on outside of
refrigerator/
freezer.
Not unusual during periods of
high humidity.
Wipe dry.
Condensation
inside fresh food
compartment.
Frequent or long door openings. Minimize door openings.
Door gasket leaking. Check that gasket is sitting flat and
sealing tightly.
Not unusual during periods of
high humidity.
Wipe dry.
Ice buildup
inside freezer
compartment.
Freezer door not closing tightly. Move items in freezer so door can close
tightly.
Check and clean door gasket seal.
Door handles out
of alignment.
With time and usage, movement
may occur.
See Installation instructions – Leveling
the refrigerator door (page 11).
Tray/bin does not
slide in and out
evenly.
Packaging trapped. Check to ensure no food or packaging is
trapped behind the tray/bin.
Runners not extending fully. Holding onto sides of tray/bin, extend the
runners fully by using a firm pull – this
will reset the runner.