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Requesting Assistance or Service
Call our toll-free customer service number
1-800-572-3331
8 a.m. – 5:30 p.m. EST Monday – Thursday, 8 a.m. – 5:15 p.m. EST Friday
Before calling for assistance or service,
please check the “Troubleshooting Guide”
on page 15. If you still need help, follow
the instructions below.
Whenever you call to request
assistance or service, you need to
know the complete model number. You
can find this information on the label on
the inside wall of your planetary mixer.
Please also record the purchase date of
your equipment and your dealer’s name,
address, and telephone number.
Model Number ____________________
Series Number ____________________
Purchase Date ____________________
Dealer Name ______________________
Dealer Address ____________________
Dealer Phone ______________________
You can also order replacement parts
and attachments by calling your nearest
Hamilton Beach Commercial Service
Center or your local dealer.
LIMITED WARRANTY
This product is warranted to be free from defects in material and workmanship for a period
of two (2) years from the date of original purchase, except as noted below. During this peri-
od, we will repair or replace this product, at our option, at no cost. THE FOREGOING WAR-
RANTY IS IN LIEU OF ANY OTHER WARRANTY, WHETHER EXPRESS OR IMPLIED,
WRITTEN OR ORAL INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FIT-
NESS FOR A PARTICULAR PURPOSE. ANY LIABILITY IS EXPRESSLY LIMITED TO AN
AMOUNT EQUAL TO THE PURCHASE PRICE PAID, AND ALL CLAIMS FOR SPECIAL,
INCIDENTAL AND CONSEQUENTIAL DAMAGES ARE HEREBY EXCLUDED. There is no
warranty with respect to parts subject to wear supplied with or a part of this product (motor
brushes, container and cutter assembly, clutches, etc.). This warranty does not cover
defects resulting from abuse, neglect, or any use not in conformity with the printed direc-
tions. Always use this product in accordance with the Operation Manual.
If you have a claim under this warranty, please deliver or mail the product to the nearest
authorized service center which you can locate by calling our toll-free customer service
number 1-800-572-3331 or by looking in your local yellow pages for the nearest authorized
Hamilton Beach Commercial Service Center.
Product Warranty
Hamilton Beach/Proctor-Silex, Inc.
Commercial Customer Service
263 Yadkin Road
Southern Pines, NC 28387
This Warranty supercedes all other Product Warranties
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