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Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Refrigerator does not Refrigerator in defrost cycle. •Wait about 30 minutes for defrost cycle to end.
operate
Either or both controls set •Set the controls to a temperature setting.
to 0 (off).
Refrigerator is unplugged. •Push the plug completely into the outlet.
The fuse is blown/circuit •Replace fuse or reset the breaker.
breaker is tripped.
The refrigerator is in •Unplug the refrigerator and plug it back in.
showroom mode.
Vibration or rattling Rollers need adjusting. •See Rollers.
(slight vibration
is normal)
Normal when refrigerator •Wait 24 hours for the refrigerator to completely
is first plugged in. cool down.
Often occurs when large •This is normal.
amounts of food are
placed in refrigerator.
Door left open. •Check to see if package is holding door open.
Hot weather or frequent •This is normal.
door openings.
Temperature controls set •See About the controls.
at the coldest setting.
Refrigerator or freezer Temperature control not set •See About the controls.
compartment too warm cold enough.
Warm weather or frequent •Set the temperature control one step colder.
door openings. See About the controls.
Door left open. •Check to see if package is holding door open.
Frost or ice crystals Door left open. •Check to see if package is holding door open.
on frozen food
Too frequent or too long
(frost within package
door openings.
is normal)
Divider between Automatic energy saver •This helps prevent condensation on the outside.
refrigerator and freezer system circulates warm
compartments liquid around front edge
feels warm of freezer compartment.
Automatic icemaker Icemaker power switch •Set the power switch to the on position.
does not work is in the off position.
Water supply turned off or •See Installing the water line.
not connected.
Freezer compartment too warm. •Wait 24 hours for the refrigerator to completely cool down.
Piled up cubes in the storage •Level cubes by hand.
bin cause the icemaker
to shut off.
Ice cubes stuck in icemaker. •Turn off the icemaker, remove cubes and turn the
(Green power light on icemaker back on.
icemaker blinking).
Motor operates for long
periods or cycles on and
off frequently. (Modern
refrigerators with more
storage space and a
larger freezer require
more operating time.
They start and stop
often to maintain
even temperatures.)