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Problem Possible Causes What To Do
CUBED ICE was selected Last setting was •A few cubes were left in the crusher from the previous
but CRUSHED ICE CRUSHED ICE. setting. This is normal.
was dispensed
Orange glow in Defrost heater is on. •This is normal.
the freezer
Refrigerator has odor Foods transmitting •Foods with strong odors should be tightly wrapped.
odor to refrigerator.
•Keep an open box of baking soda in the refrigerator;
replace every three months.
Interior needs cleaning. •See Care and cleaning.
Door not closing properly Door gasket on hinge side •Apply paraffin wax to the face of the gasket.
sticking or folding over.
A door bin is hitting a shelf •Move the door bin up one position.
inside the refrigerator.
Moisture forms on Not unusual during •Wipe surface dry.
outside of refrigerator periods of high humidity.
Moisture collects inside Too frequent or too
(in humid weather, air long door openings.
carries moisture into
refrigerator when doors
are opened)
Interior light does No power at outlet. •Replace fuse or reset the breaker.
not work
Light bulb burned out. •See Replacing the light bulbs.
Water on kitchen floor or Cubes jammed in chute. •Poke ice through with a wooden spoon.
on bottom of freezer
Hot air from bottom Normal air flow cooling motor.
of refrigerator In the refrigeration process, it is
normal that heat be expelled in the
area under the refrigerator. Some
floor coverings are sensitive and will
discolor at these normal and safe
temperatures.
Refrigerator never Adaptive defrost keeps •This is normal. The refrigerator will cycle off after the
shuts off but the compressor running during door remains closed for 2 hours.
temperatures are OK door openings.
Refrigerator beeping Door open. •Close door.
Food isn’t thawing/chilling Packaging. •Increase time or re-package in plastic.
Wrong weight selected. •Select a larger weight.
Item with high fat content. •Select a larger weight.
Not using Chill/Thaw tray. •Place items on tray and allow space in between items for
better air flow.
Actual temperature not Unit just plugged in. •Allow 24 hours for system to stabilize.
equal to Set temperature
Door open for too long. •Allow 24 hours for system to stabilize.
Warm food added to refrigerator. •Allow 24 hours for system to stabilize.
Defrost cycle is in process. •Allow 24 hours for system to stabilize.
Select Temp feature is Refrigerator compartment •This is normal. In order to minimize energy usage, the
not working temperature control is set Select Temp feature is disabled when the refrigerator
at warmest setting. temperature control is set at the warmest setting.