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Before You Call
for Service
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Check the following list to be sure a service call is really necessary. A quick
reference of this manual as well as reviewing additional information on items
to check, may prevent an unneeded service call.
If nothing on the oven operates:
• check for a blown circuit fuse or a tripped main circuit breaker.
• check if oven is properly connected to electric circuit in house.
• check that controls are set properly.
If control panel lights, yet oven will not start:
• door is not securely closed.
• Start Pad must be touched after entering cooking selection.
• another selection entered already in oven and Cancel/Off Pad not touched to
cancel it.
• make sure you have entered cooking time after touching Time Cook Pad.
• Cancel/Off Pad was touched accidentally. Reset cooking program and touch
Start Pad.
• temperature probe not inserted properly nor not being used during Probe Code
or Temp Cook.
• make sure you have entered a desired finished temperature after touching Temp
Cook & Hold Pad.
If "ERROR" appears on display:
• a temperature less than 90°F. or more than 199°F. has been entered.
• weight is incorrect for Auto Defrost. It is necessary to reset oven.
• a valid clock time was not entered.
If "PROBE" appears on display:
• probe has been forgotten or not seated properly in oven wall when using Temp
Cook & Hold or Probe Code functions.
If the oven interior light or cooktop light does not work:
• the light bulb is loose or defective.
If oven floor is hot:
• this is normal. The floor is absorbing heat from the food.
If interior of oven collects moisture:
• this is normal. Food gives off moisture when cooking and the steam collects
on the door and the oven surface. Wipe excess moisture from oven after each
use.
If the exhaust fan does not work:
• check for a blown fuse or a tripped circuit breaker.
• check if oven is properly connected to electric circuit in house.
If the exhaust fan starts automatically:
• check for high temperature cooking on the cooktop or in the range below. (See
Safety Precautions for exhaust fan.)
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