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Fault Diagnostics
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Water Leaking Past Doors
Water seldom leaks out of bottom of dishwasher doors. Usually it’s a customer
or installation issue. Occasionally air pockets (from standing water in loops) or
kinks in condensation tubes block condensation tubes and cause leaking.
Pressure builds in tanks, blowing water past lower door seals (usually at start of
cycles). Draining condensation tubes and straightening out kinks solves these
occasional problems.
Checklist if water leaks past doors:
Make sure condensation tubes are inserted into bases, not connected to
drains or air gaps.
Clear and drain condensation tubes, including debris in bases.
Re-drill wood doors to make them square.
Straighten kinks in condensation tubes.
Educate customer on oversudsing (from too much detergent/rinse-aid or
overly soft water).
Level dishwasher before attaching under-counter brackets.
Replace damaged door seals, including replacements cut too short.
Refill lower racks overfilled with dishes.
Move flexible cutting boards to left side of dishwasher.
Cosmetic / Customer Use / Installation Issues
Control codes during Cancel - Reset -- Customers have pushed / held
Cancel - Reset buttons while turning dw’s on and entered control coding
selection or customer service test programs showing codes such as E0, P0,
P1, C1, P2, etc.
Not cleaning or locking sump filters.
Smelly dishwashers -- Often occurs from filters not being cleaned, drain
hose high loops missing or drain gases being present. If all else is OK, then
problem can be preservative not purged from tank door gasket.
Doors leaking or not latching -- Usually an installation issue (dishwasher
brackets installed before dishwashers are leveled front to back, tanks &
doors out of square, wooden doors not drilled accurately). Can be blockage
in condensation tubes or condensation tubes connected to drain hose air
gaps.
Inner door damage -- From upper rack during improper shipping and
handling (dishwashers clamped on wrong sides or dropped).
Doors hit toe kicks -- Toe kick installation issue.
Junction boxes -- Comes from wires not being connected correctly during
installation.