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4. If you are not satisfied
with the action taken:
• Contact the Major Appliance Consumer
Action Program (MACAP). MACAP is a
group of independent consumer experts
that voices consumer views at the highest
levels of the major appliance industry.
• Contact MACAP only when the dealer,
authorized servicer, and KitchenAid have
failed to resolve your problem.
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
• MACAP will in turn inform us of your action.
2. If the problem is not due
to one of the items listed
in Step 1:
• Call the KitchenAid Consumer Assistance
Center:
1-800-422-1230
One of our trained consultants can instruct
you in how to obtain satisfactory operation
from your appliance or, if service is neces-
sary, recommend a qualified service
company in your area.
• If you prefer, write to:
KitchenAid Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in
your correspondence.
3. If you need service:
• Call your dealer or the repair service he
recommends.
• All service should be handled locally by the
dealer from whom you purchased the unit
or an authorized KitchenAid servicer.
• If you are unable to obtain the name of a
local authorized KitchenAid servicer, call
our Consumer Assistance Center tele-
phone number (see Step 2).
I f You Need Assistance or Service
Don’t forget, KitchenAid offers a full line of quality home appliances.
Built-In Refrigerators Trash Compactors Ranges & Cooktops
Freestanding Refrigerators Hot Water Dispensers Microwave Ovens
50-Pound Ice Makers Food Waste Disposers Washers & Dryers
Dishwashers Built-In Ovens Mixers & Blenders
For more information on these appliances, or the one you have purchased, call our
toll-free Consumer Assistance Center telephone number, 1-800-422-1230.
4359334 8/28/98, 12:05 PM75