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Troubleshooting Procedures
!
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to oven before servicing, unless
testing requires power.
©2004 Maytag Services 16023416 13
Component Troubleshooting
Problem Possible Cause Correction
Part or all of the appliance
does not work.
Power outage...............................................
Improperly set oven controls........................
Oven door locked.........................................
Delayed cooking/cleaning............................
• Check power supply/circuit breaker.
• Verify oven controls are properly
set.
• Verify oven door is unlocked after a
self-clean cycle.
• Verify oven is not set for delayed
cooking or cleaning program.
Surface or oven elements
fail to operate or heat food.
No Power .....................................................
Improperly set oven controls........................
• Check to be sure plug is securely
inserted into receptacle.
Check or re-set circuit breaker.
Check or replace fuse.
Check power supply.
• Check if surface and/or oven
controls have been properly set.
Ensure oven is not set for a
delayed oven operation.
Upper oven may be in a toasting
operation. Lower oven will operate
when the toasting operation is
completed.
Glass-Ceramic surface
shows wear.
Tiny scratches or abrasions.........................
Metal marks .................................................
Brown streaks and specks...........................
Areas with a metallic sheen .........................
Pitting or flaking ...........................................
• Check to make sure cooktop and
pan bottom are clean. Do not slide
glass or metal pans across top.
Make sure pan bottom is not
rough. Use the recommended
cleaning agents.
• Do not slide metal pans across
top. If metal marks appear, clean
when cool with Cooktop Cleaning
Creme.
• Spills not removed promptly.
Wiping with soiled cloth/sponge.
Pan bottom not clean.
• Deposits from water/food.
• Sugary boilovers.
No oven operation in bake
or broil.
No voltage to control....................................
No voltage from control................................
Loose wire connection or broken wire .........
• Check for 120 VAC at control. If no
voltage check power source.
• Check 120 VAC to ignitor, if no
voltage, replace control.
• Verify all connections are clean and
tight, replace broken wire.