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Troubleshooting Procedures
!
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to oven before servicing, unless
testing requires power.
14 16023416 ©2004 Maytag Services
Problem Possible Cause Correction
Broil element shuts off
shortly after the start of self-
clean operation. Bake and
broil functions operate
normally.
Power outage ..............................................
Control Error ................................................
• Verify power is present at unit.
Verify that the circuit breaker is not
tripped.
• Replace household fuse, but do not
fuse capacity.
• See “Control Systems
Troubleshooting.”
Convection fan motor does
not operate.
No power to fan motor.................................
Failed fan motor or winding/frozen shaft .....
• Check for 120 VAC supplied at fan
motor. If no voltage is present,
check for broken or loose wiring
between fan motor and relay board.
If voltage is present at fan motor,
go to the next step.
• Check motor winding for continuity.
Check for a frozen motor shaft.
Check for broken wiring between
motor and neutral terminal block.
Oven light does not operate.
Failed oven lamp .........................................
Failed wiring.................................................
Failed light socket........................................
Failed light plunger/switch ...........................
• Check/replace lamp, if necessary.
• Check for broken, loose or dirty
connections.
• Check light socket for continuity.
• Check plunger/switch for continuity.
Check wiring diagram for
application.
Self-clean cycle not working.
Programming error ......................................
• Shut off power to oven for five
minutes by switching off circuit
breaker. Reset circuit breaker and
try oven again.
Oven door will not unlock.
Oven is self-cleaning ...................................
Oven is still hot ............................................
• Allow cycle to complete.
• Door will not unlock until unit has
cooled to safe temperature. Do not
force door open, this will void
warranty. Blow cool air on door
latch area to quicken process.
Oven smokes/odor first few
times of usage.
Normal.........................................................
• Minor smoking and/or odor is
normal the first few times of oven
usage.
• Ventilate area well and perform
self-clean cycle.
Failure Codes.
Electronically Controlled ..............................
• See Testing Procedures for
diagnostic checks.