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. . . the coffee is too weak.
^
Make sure that the amount of water
programmed is not too much for the
coffee.
^
Check to see how many coffees have
already been dispensed (see
"Settings: Customising your machine
- Info (showing the number of
drinks)").
If the amount of water is correct, and
approx. 15,000 coffees have already
been dispensed, you will need to
replace the capsule hopper in the
brew unit (see "Cleaning and care -
Maintenance").
. . . there is water in the waste
container.
This is not a fault. The water is left over
from the brewing and cleaning process.
. . . there is residual "coffee water" in
the waste container.
The capsule plate is not pushed in
correctly.
^
Remove the capsule plate and
replace it.
. . . the descaling programme was
started by mistake.
The descaling programme cannot be
cancelled once you have touched the
OK sensor. The programme has to be
completed through to the end. This is a
safety measure to ensure that the
machine is fully descaled, and is
important for the long-term protection of
the machine and to ensure it functions
correctly.
^
Descale the machine (see "Descaling
the machine").
. . . the heating-up time is getting
longer, the amount of water coming
through is incorrect and the machine
is not performing properly.
The machine needs descaling.
^ Descale the machine (see "Descaling
the machine").
Problem solving guide
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