Filter
Top Products
Problems and Causes
Problem
Coffee does not
come out
Coffee comes out
l
Ground coffee is too coarse
too quickly
l
Not enough coffee in filter basket
Coffee comes out
around the edge of
the filter holder
l
Filter holder is not inserted in the brew head properly
l
Coffee grounds around the filter basket rim
l
Too much coffee in the filter basket
l
Coffee has been packed too tightly
Causes
l
No water in tank
l
Ground coffee is too fine
l
Too much coffee in the filter
l
Soiler cap is not secure, steam is escaping
l
Machine was not turned on, or plugged in
No steam is generated
l
Water tank is empty
l
Too much water in the tank, no room for steam
l
Machine is not turned on
Coffee is splattering
out of frothing tube
l
Water tank is empty or low, not enough pressure
Milk is not foamy after
frothing
l
Ran out of steam
l
Milk is not cold enough
If Service Is Required, Do Not Return to Your Store
For service, call l-800
MR
COFFEE (l-800-672-6333)
8:30
a.m. to
590
p.m. Eastern Standard Time, Monday through Friday.
To
assist
us in serving you,
please
have the model
number
ECM9,
and date of purchase available.
All repairs must be made by Mr. Coffee or an authorized Mr. Coffee Service Center. Please
call us for assistance or for the location of the nearest authorized Mr. Coffee Service Center.
Please do not return
this
appliance to your store.
We welcome your questions, comments or
suggestions.
Please
include
your complete name, address and telephone number and
description of problem in
all
communications.
Consumer Affairs Department
MR. COFFEE
24700
Miles
Road
Bedford Heights, Ohio 44146-1399
A Division of
health
o
meter
Inc.
11