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Troubleshooting Baking Problems
What do I do if the sides of the bread collapse and the bottom of the bread is damp?
There are several possible solutions. The bread may have been left in the bread pan too
long after baking. Remove the bread from the pan sooner and allow it to cool. Try using
more our (a teaspoon at a time), or less yeast (1/4 teaspoon at a time), or less water
or liquid (a teaspoon at a time). This could also be the result of forgetting to add salt
to the recipe.
What do I do if the bread has a heavy, thick texture?
Try using less our (a teaspoon at a time), or more yeast (1/4 teaspoon at a time). This
could also be the result of using old our or the wrong type of our for the recipe.
What do I do if the bread is not baked completely in the center?
Try using more our (a teaspoon more at a time), or less water or liquid (a teaspoon
less at a time). Do not lift the lid too often during baking.
What do I do if the bread has a coarse or holey texture?
This is usually the result of forgetting to add salt to the recipe.
What do I do if the bread rose too much?
Try using less yeast (1/4 teaspoon less at a time). This could also be the result of
forgetting to add salt to the recipe or forgetting to put the kneading blade into
the baking pan.
What do I do if the bread did not rise enough?
There are several possible solutions. Try using less our (a teaspoon less at a time), more
yeast (1/4 teaspoon more at a time), or less water (a teaspoon less at a time). This could
also be the result of:
• forgetting to add salt to the recipe,
• using old our or the wrong kind of our for the recipe,
• using old yeast,
• or not using hot water (except for the EXPRESSBAKE® Breadmaker cycles).
What do I do if the bread has a oured top?
This is usually a result of using too much our or not enough water. Try using less our
(a teaspoon or less at a time), or try using more yeast (1/4 teaspoon less at a time).
What do I do if the bread is too brown?
This is usually the result of adding too much sugar to the recipe. Try using less sugar
(1 tablespoon at a time). You can also try selecting a lighter crust color selection.
What do I do if the bread is not brown enough?
This is usually the result of repeatedly lifting the lid of the bread machine or leaving
the lid open while the bread is baking. Be sure the lid is shut while the breadmaker is
in operation.
FAQs
Troubleshooting
If you experience diculties when operating the breadmaker, review the troubleshooting
information in this section to nd a solution. If you are unable to nd a solution, please call
our Consumer Relations Department at 1(800)334–0759.
If you have a power outage
This unit has a memory function if the power goes out while you are using your breadmaker.
1 If the power goes out while working and is out for less than 6 min., when the power
comes back on the unit will resume the program from where it left o.
2 If the power goes out while working and is out for more than 6 min., when the power
comes back on the unit will not resume the program.
When the power is out for more than 6 min., when it comes back on, you should do
the following:
1 Hold down the “Start/Stop” button for at least 3 seconds. If the display does not return to
the time setting before the outage, unplug the bread maker and then plug it back in.
2 If the machine still does not start, hold down the “Start/Stop” button a second time for
3 seconds. Continue to unplug and re-plug the machine and hold down the “Start/Stop”
button until the display returns to the cycle time before the power outage.
Understanding Display Information
What do I do if my display does not light up?
Conrm your breadmaker is plugged in.
What do I do if my display shows 0:00 and the colon “:” is ashing?
There is no problem. This just means the baking cycle is over and the breadmaker is keeping
your bread warm. Press the “Start/Stop” button to turn o the keep warm feature.
What do I do if my display shows “E00” or “E01” and continuously beeps?
This happens when the internal temperature of the chamber is too high (>136°F)
or too low (< –4°F).
1 Let the unit sit and come back to room temperature then check if it can operate again.
2 If it still does not operate, call the service center for repair.
What do I do if my display shows “EEE” and continuously beeps?
Temperature sensor circuit is broken. Call the service center for repair.
What do I do if my display shows “HHH” and continuously beeps?
Temperature sensor circuit is bypassed. Call the service center for repair.
Troubleshooting Breadmaker Problems
What do I do if I see smoke or smell a burning odor from the back of the machine?
Ingredients have spilled out of the bread pan and into the machine itself. Stop the
breadmaker and allow it to cool o. Clean the breadmaker before using it again.
Please see the “Care & Cleaning” section of the manual.
What do I do if the dough does not mix?
Make sure the baking pan and kneading blade are properly installed in the machine.
CKSTBRTW20-BM-IB-RevC.indd 16-17 6/30/09 5:20:32 PM