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2 C1547M (7/03)
SOFTWARE UPGRADE OVERVIEW
Upgrading System 9740 software to version 8.03.012 involves upgrading CM9740-CC1 software and System Manager
software. For proper operation of a 9740 system, however, additional components—such as CM9740-MXB and CM9760-KBD/
CM9760-KBR firmware—must also be upgraded. The following list summarizes the various components of a 9740 system that
must be upgraded:
• CM9740-CC1 system software executable file, CM9740.EXE, which resides in the C:\9740 directory on the flash disk of
the CC1.
Version 8.03.012 of CM9740.EXE is provided on the System 9740 Operation Disk in the System 9740 software upgrade kit
(CM9740-UPG-8312).
• System Manager software:
– In a single-node system, the System Manager software resides on the hard disk of an external PC connected to the
CM9740-CC1.
– In a multi-node system, the System Manager software resides on the hard disk of an external PC connected to the
CM9760-NW1.
Version 8.03.012 of the System Manager software is provided on the CM9740/9760 Resource CD-ROM in the System 9740
software upgrade kit.
• CM9740-MXB firmware: For compatibility between the CM9740-MXB firmware and version 8.03.012 of CM9740-CC1
software, the U12 PROM chip on the video output card of each matrix bay in the 9740 system must be upgraded to
version 8.04.
Two U12 PROM chips, version 8.04, are provided in the System 9740 software upgrade kit.
• CM9760-KBD/CM9760-KBR firmware: For compatibility between the CM9760-KBD/CM9760-KBR firmware and version
8.03.012 of CM9740-CC1 software, the firmware of each CM9760-KBD/CM9760-KBR in the 9740 system must be
upgraded to version 8.03. The necessary firmware and instructions for upgrading KBD/KBR firmware to version 8.03 are
provided in the CM9760-KBD-E80 upgrade kit.
• CM9760-NW1 system software executable file, 9760NIU.EXE, which resides in the C:\NETWORK directory on the hard
disk of the NW1 in a multi-node system. (The CM9760-NW1 is commonly referred to as the network interface unit [NIU]
in a multi-node system.)
Version 8.03.012 of 9760NIU.EXE is provided on the System 9760
®
Network Disk, which is included in the appropriate
System 9760 software upgrade kit for the NW1 in your system (CM9760-RAP-8312, CM9760-TOM-8312, or CM9760-TRI-
8312 upgrade kit).
• CM9760-NW1 RAM (random access memory): Version 8.03.012 of CM9760-NW1 software requires a minimum of 16 MB
of RAM. As a result, for those NW1 units containing a Tyan
®
Tomcat or Tyan Trinity motherboard that was shipped from
the factory with 8 MB of RAM installed, you must upgrade the RAM using the appropriate software upgrade kit
(CM9760-TOM-8312 or CM9760-TRI-8312).
NOTE: If the CM9760-NW1 contains an American Predator Raptor AT
™
motherboard, the RAM does not need to be upgraded.
The American Predator Raptor AT motherboard is shipped from the factory with 64 MB of RAM installed.
• CM9760-DT/CM9760-DT4: Version 8.03.012 of CM9740-CC1 software is not compatible with version 3.20 or earlier of
CM9760-DT/CM9760-DT4 software. Consequently, if you have a DT/DT4 device in your system that is running version
3.20 or earlier, you must do either of the following:
– Replace the DT/DT4 device in your system with a DT/DT4 device that is running version 8.01.
– Remove the DT/DT4 device in your system and use the internal DT software of the CM9740-CC1 (version 8.03.012). To
use the internal DT, you must connect your ASCII communications device (ACD) directly to the CM9740-CC1, thereby
eliminating connection to the existing DT/DT4 device (external DT) in your system.
NOTE: In addition to the CM9760-DT/CM9760-DT4 as mentioned above, be aware that any external computer interface
(such as an access control system, alarm system, fire system, building management/control system, or VMX200) that is
using the P protocol to communicate with a CM9740-CC1 running version 7.8 or lower software is not compatible with
version 8.03.012 of CM9740-CC1 software. Contact Technical Support for additional information.
For instructions to upgrade System 9740 software in a single-node system, refer to
Upgrading System 9740 Software in a
Single-Node System
. For instructions to upgrade System 9740 software in a multi-node system, refer to
Upgrading System
9740 Software in a Multi-Node System.