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11 Troubleshooting
This chapter summarizes the most common problems you could encounter with the
appliance. If you are unable to solve the problem with the information below, contact the
Philips Consumer Care Centre in your country.
Problem Possible cause Solution
The indicators do
not light up.
The upper plug is not plugged
correctly.
Make sure that the head unit is
put into the chamber correctly.
Too much ingredient is added. Put proper quantity of ingredient
evenly at the bottom of the
chamber as instructed.
There is water in the head unit
or the indicators are broken.
Contact the Philips Consumer
Care Centre.
The indicators light
up but the appliance
does not work.
You do not press గײ (Start). Press గײ (Start).
The power is disconnected
during processing.
Follow the instructions in this
user manual.
The appliance is broken. Contact the Philips Consumer
Care Centre.
Processing will not
stop.
The appliance is broken. Contact the Philips Consumer
Care Centre.
The buttons do not
work.
The appliance is broken. Contact the Philips Consumer
Care Centre.
The beans or rice is
not ground well.
The voltage is too low. Use a household power
regulator.
Too many beans are added. Put proper quantity of ingredient
as instructed in the "Use the
appliance" section.
InsufÀ cient water is added. Make sure that the water level is
between ഌට໎ (the maximum
level indication) and ༳ට໎
(the minimum level indication).
The machine is broken. Contact the Philips Consumer
Care Centre.