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Troubleshooting
Food is cooking too slowly, too quickly, or burning
Cooking times may differ from your previous oven. Check that you are using the
recommended temperatures and shelf positions. See page 14. The oven control settings
and cooking times are intended to be used only as a guide. Individual tastes may require
the temperature to be altered either way, to get the results you want. Try cooking at a
higher temperature setting. Is the oven roof in?
The oven is not cooking evenly
Do not use a tin or tray larger than 320mm x 305mm.
If you are cooking a large item, be prepared to turn it round during cooking.
If two shelves are used, check that space has been left for the heat to circulate. When a
baking tray is put into the oven, make sure it is placed centrally on the shelf.
Check that the door seal is not damaged and that the door catch is adjusted so that the
door is held firmly against the seal.
A dish of water when placed on the shelf should be the same depth all over. (For
example, if it is deeper at the back, then the back of the cooker should be raised up or
the front lowered). If the cooker is not level arrange for your supplier to level it for you.
Oven not coming on when turned on manually
Is the power on? Is the clock illuminated? If not there may be something wrong with the
power supply. Is the cooker supply on at the isolator switch? Is the clock flashing 0.00? If
so set it to the correct time of day. Has the Timer been set to AUTO by mistake?
If AUTO is showing on the clock display, press the ‘cook period’ button and reduce any
set cooking time showing to 0.00, with the (+) and (-) buttons. Press the
button twice.
If this does not solve the problem contact a service person.
Oven not coming on when automatic cooking
Timer set correctly but oven knob left OFF by mistake?
Oven temperature getting hotter as the cooker gets older
If turning the knob down has not worked or only worked for a short time then you may
need a new thermostat. This should be fitted by a service person.
Grill not cooking properly
Are you using the pan and trivet supplied with the cooker? Is the pan being used on the
runners, not the floor of the compartment? Is the grill tray pushed fully back to stop?
The oven light is not working
The bulb has probably blown. You can buy a replacement bulb (which is not covered
under the guarantee) from a good electrical shop. Ask for an Edison screw fitting 15w
240v lamp, FOR OVENS. It must be a special bulb, heat resistant to 300 °C. See the
Customer Care leaflet for spares by mail order.
Open the oven door and remove the Handyrack (if fitted) and oven shelves.
Turn off the power supply.
Unscrew the bulb cover by turning anticlockwise. Unscrew the old bulb. Screw in the new
bulb, screw back the bulb cover. Turn on the electricity supply and check that the bulb
now lights.