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EN-4
SERVICE CALL CHECK
Please check the following before calling for service!
1. Plug the power cord into a three-pronged electric-outlet. (See page EN-5)
2. Open the door
A. Does the oven light come on? Yes ____________No
3. Place one cup of water (approx. 250ml) in a microwave-safe glass measuring cup in the oven and close the door
securely. Oven lamp should go off if door is closed properly.
Set the oven for 30 seconds on 100% (HIGH). At this moment:
Press these pads:
A. Does the oven light come on? Yes ____________No
B. Does the “ON” indicator come on? Yes ____________No
C. At the end of 30 seconds, is the water hot? Yes ____________No
IF SERVICE IS NEEDED, PLEASE CONTACT YOUR NEAREST AUTHORIZED SHARP SERVICER.
ERROR MODE
Should any of the error indicators appear in the display, follow the instructions:
EE Mode Reason Action Required
EE 1, EE 2 Failure of single magnetron Call for service.
EE 3 Both magnetrons failed Call for service.
EE 4 Voltage too high Call for service.
EE 5
★ ★
Voltage too low Call for service.
EE 7 Oven cavity or component
temperature too high
Check that nothing is blocking air intake openings on oven back
or that oven exterior is very hot. Correct. Wait a few minutes and
try again. If problem persists, call for service.
EE 8 Circuit failure Call for service.
EE 9 Maximum cooking time is
exceeded.
Check NOTE for Cooking Double/Triple Quantity with Memory on
page EN-10, NOTES 2 for Single Stage Cooking or NOTES 2 for
Multi Stage Cooking on page EN-11 in the Operation Manual.
Press the STOP/CLEAR pad, and re-input by reducing Total Cooking
Time or power levels.
EE 0 Cooling fan motor and other
motor failure. Oven ceiling cover
is not installed properly.
Cooling fan motor and other motors: Call for service.
Oven ceiling cover: Check that oven ceiling cover is properly
installed. If problem persists, call for service. (See page
EN-23 - EN-24)
★ EE 1 and EE 2 : In case of single magnetron failure, oven can be used until servicing by changing Custom Help
settings to allow operation under single magnetron only (see page EN-16). However, check food
carefully as additional cooking time will be needed when operating with a single magnetron.
★ ★ EE5 : EE5 is displayed only in R-CD1800 and R-CD2200.
Press the STOP/CLEAR pad to clear the error indicator. Any time an error code appears, check the reason and be sure
to call for service except EE7 and EE9. As for EE7, follow Action Required and if EE7 is still displayed, be sure to call
for service.
★
SELECT
TIME
START
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