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Uneven cup filling. Uneven tamping or obsruction in the Ensure coffee is tamped evenly
pouring spouts. and check that there is nothing
obstructing the pouring spouts.
Defective baffle in filter handle. Contact a Sunbeam Service Centre.
Bench surface is uneven Reposition the machine on a level,
even surface.
Espresso tastes burnt. Type of coffee being used. Experiment with different brands of
coffee.
Appliance has not been rinsed Run a reservoir full of water properly
after descaling. through the machine before making
another coffee.
Coffee pour is too slow as a Increase the coarseness of your
result of fine grind. coffee grind.
Pump makes an unusually No water in reservoir. Fill the water reservoir.
load noise.
Water reservoir not correctly Replace the water reservoir
positioned. firmly into the unit.
Machine does not operate. Group head filter may be blocked. Remove group handle and clean group
head. See "Care & Cleaning" pg 22.
Machine blocked by scale See “Descaling ” pg 24.
build up.
Please contact Sunbeam directly on 1300 881 861, if this guide does not solve your query.
We have experienced staff on hand to assist, Monday to Friday.
Trouble shooting guide (continued)
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