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Model C302Troubleshooting Guide
PROBLEM PROBABLE CAUSE REMEDY PAGE
REF.
6. Unable to remove the
drive shaft from the rear
shell bearing.
a. Rounded corners of hex
end of drive shaft, drive
coupling, or both.
a. Replace the drive shaft, or
call a service technician to
replace the direct drive
unit.
-- -- --
b. Lubrication of hex end of
drive shaft.
b. Do not lubricate the hex
end. If necessary, contact
a service technician for
removal.
19
7. Excessive loss of CO
2
. a. Leak in the CO
2
system. a. Contact a service
technician.
-- -- --
8. Leakage from rear drip
pan(s) into front drip tray.
a. Seal or o-ring on drive
shaft is worn, missing, or
incorrectly installed.
a. Replace or install correctly
on drive shaft.
19
b. Worn rear shell bearing. b. Contact a service
technician to replace rear
shell bearing.
-- -- --
9. Excessive mix leakage
from door spout.
a. Inadequate lubrication of
draw valve o-rings.
a. Lubricate properly.
21
b. Wrong type lubricant on
draw valve o-rings.
b. Use food grade lubricant
(example: Taylor Lube
HP).
19
c. Worn or missing draw
valve o-rings.
c. Replace or install o-rings
on draw valve.
21/ 37
10. Unable to adjust brix. a. Syrup lines need to be
cleaned and sanitized.
a. Clean and sanitize syrup
lines.
-- -- --
b. Blocked flow control. b. Contact a service
technician.
-- -- --
11. Lack of syrup being
supplied to machine.
a. Loss of CO
2
to propel
syrup.
a. Contact a service
technician.
-- -- --
b. Clogged or kinked syrup
lines.
b. Sanitize syrup lines
regularly. If kinked, repair
or replace.
-- -- --