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SMW Oven Care and Use Manual Lower Oven Maintenance
Before calling for service, check the following to avoid unnecessary service charges.
PROBLEM PROBLEM SOLVING
OVEN STEPS
All the numbers touched The numbers were touched too rapidly. Be sure you remove your finger from
do not appear in display the number pad between digits. Example: 4, 0, 0.
F-1 to F-9, FC, FF, F- or Fr Touch OFF or turn power off at the circuit breaker, wait 3 minutes and turn
flash in the display it back on. If condition persists, note the code number and call an authorized
servicer.
F-7 This is caused by close contact to the control panel for more that 32 seconds,
such as someone leaning against the controls or objects hanging in front of
controls.
Follow previous solution.
Clock and timer Make sure there is proper electrical power to the oven.
do not work See the CLOCK and TIMER sections on Pages 30 & 31.
Cooling fan continues to The fan turns off automatically when the electronic components have cooled
run after oven is turned off. sufficiently.
Oven will not work Make sure there is proper electrical power to the oven.
Check the circuit breaker or fuse box to your house.
Oven light does Replace or reinsert the light bulb if loose or defective (See Page 54).
not work Touching the bulb with your fingers may cause the bulb to burn out quickly.
Oven light does not work if CLEAN mode is set.
Oven temperature is The oven thermostat needs adjustment. See the OVEN TEMPERATURE
too hot or too cold CALIBRATION in Do-It-Yourself Maintenance, Page 56.
Oven will not self-clean The oven temperature is too high to set the self-clean operation.
Allow the oven to cool to room temperature and reset the controls.
Be sure you have touched CLEAN.
The oven door will not Allow the oven to cool below the locking temperature.
unlock
Oven is not clean Heavily soiled ovens may need to self-clean again or for a longer
after the clean cycle period of time. Heavy spillovers with soft or liquid centers should be wiped up
before starting the clean cycle. See Self-Cleaning the Oven, Pages 50 and 51.
Solving Operational Problems
For authorized service or parts information, call 800/ 735-4328.
We want you to remain a satisfied customer. If a problem does come up that cannot be resolved to
your satisfaction write to Thermador Customer Support Call Center, 5551 McFadden Avenue,
Huntington Beach, CA 92649 or phone: 800/ 735-4328.
Please include the Model Number, Serial Number and Date of Original Purchase/Installation.
HOW TO OBTAIN SERVICE
Page 58