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Reference
Q & A – Commonly Asked Questions
The questions and answers provided below are divided into seven categories – operating the oven, making
adjustments to preprogrammed settings, cook modes, cook cycles & cooking, cooking utensils, cleaning the
oven, and oven sounds. If you have a question that is not addressed, please call Customer Service at
866.44serve.
OPERATING THE OVEN:
How do I turn the oven on?
For the Speedcook oven, turn the outer CookWheel knob to one of
the seven Speedcook modes – Air-Crisp, Bake, Broil, Roast, Toast,
Dehydrate, or Favorites. This will start the oven’s initial warming
process and cause the Cook Navigator screen to illuminate.
For the bottom oven (Double Wall model) set the Oven Mode
Dial to one of the ve modes – Convection Bake, Convection Roast,
Broil, Bake, or Roast – and then set the desired temperature.
Can I set the oven’s time and temperature?
In the bottom oven (Double Wall model), yes. You select time and
temperature just as you would with any traditional oven.
In the Speedcook oven, it is recommended that you start with the
preprogrammed settings developed by our staff of professional
chefs. Once you have a feel for the outcome using these settings,
then you might want to customize by either adjusting at the 80%
and/or 100% complete points (pages 9-11) or by altering the time
and/or temperature.
If the food product is still not cooking as desired, try the
Convection Bake mode (see page 18).
Can I use both ovens (Double Wall model) at the same time?
Yes. Using the top and bottom ovens together is a great way to get
the most out of your TurboChef 30˝ Double Wall Speedcook Oven
and expand your cooking capacity.
When the oven is done cooking, does it automatically turn
off? What if I forget to turn it off?
The oven does not automatically turn off. In the Speedcook oven,
the cooking elements will power down at the end of the cook cycle.
However, the oven will remain at its current cooking temperature
until it is turned off or until another cook setting is selected.
The bottom oven (Double Wall model), like any other traditional
oven, will remain at its set temperature until you turn it off.
How do I know which way to turn the CookWheel?
Turning the inner CookWheel knob clockwise (right) moves the
curser down a list. Turning the knob counter-clockwise (left) moves
the curser up. You cannot loop back around from A to Z or Z to A.
Can I use the Speedcook oven as a microwave only?
Yes, but your oven may require a software update to access this
feature. See page 19 for more details on using the Microwave mode,
or page 26 for information on updating your oven software.
How hot does the oven get?
When cooking, the maximum temperature the oven will reach is
500ºF (260ºC). During a self-clean cycle, the ovens can reach up to
900°F (482ºC).
How do I know if the oven door is completely closed?
If the door of the Speedcook oven is opened, the ovens will display
the message “The door is open. You must close the oven door before
continuing.” The oven will stop cooking or preheating until the
door is properly closed.
The bottom oven will run whether the door is open or not. When
you feel the door latch engage with the frame of the oven, you will
know the door is closed.