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SERVICE CALL CHECK
Please check the following before calling for service:
1. Place one cup of water in a glass measuring cup in the microwave oven and
close the door securely.
Operate the microwave oven for one minute at HIGH 100%.
A Does the microwave oven light come on? YES _____ NO _____
B Does the cooling fan work? YES _____ NO _____
(Put your hand over the rear ventilating openings.)
C Does the turntable rotate? YES _____ NO _____
(It is normal for the turntable to turn in either direction.)
D Is the water in the microwave oven warm? YES _____ NO _____
2. Remove water from the oven and operate the oven for 5 minutes at Convec
450˚F.
Operate the microwave oven for one minute at HIGH 100%.
A Do CONV and COOK indicators light? YES _____ NO _____
B After the oven shuts off, is inside of the YES _____ NO _____
microwave oven hot?
If “NO” is the answer to any of the above questions, please check electrical
outlet, fuse and/or circuit breaker. If they are functioning properly, CONTACT
YOUR NEAREST VIKING AUTHORIZED SERVICER.
A microwave oven should never be serviced by a “do-it-yourself” repair
person.
Note: If time appearing in the display is counting down very rapidly, check
Demonstration Mode on page 38 and cancel.