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F35425 (February 2006) Page 36 of 40
SYMPTOM POSSIBLE CAUSES
Generator does not fill. 1. Water supply not on.
2. Fill solenoid not opening or plugged.
3. Water level control malfunction.
4. Filter clogged.
Timer motor does not run. 1. Door open.
2. Door switch inoperative.
3. Timer not getting power.
4. Timer motor inoperative.
5. Ready light circuit malfunction.
Door not closing properly. 1. Door latch assembly malfunction or out of adjustment.
2. Striker adjustment.
Door won’t open or hard to open. 1. Latch won’t release.
2. Door held shut by internal vacuum due to improper
drain connection.
3. Striker adjustment.
4. Door held shut by internal pressure.
Buzzer not operating. 1. Timer malfunction.
2. Buzzer malfunction.
Burner won’t light or won’t stay lit. 1. Gas not on.
2. Combustion air pressure switch malfunction.
3. Ignition module not receiving power.
4. Unit not properly grounded and/or polarity of incoming
power is incorrect on automatic ignition systems.
5. Low incoming gas pressure.
6. Ignition module malfunction.
7. Gas combination control valve malfunction.
8. Generator not filling.
9. Water level control malfunction.
10. Water too “pure” for probes to properly conduct electricity.
11. Generator pressure switch open or set too low.
12. Supply line gas pressure too low.
13. Ignition module malfunction.
14. Obstruction in gas orifice.
Pilot not lit or goes out. 1. Gas not on.
2. Low incoming gas pressure.
3. Flame sense current too low; dirty or failed pilot
assembly.
4. Burners ignite too violently.
5. Flame sense wire connection corroded.
6. No sparking.
7. Wrong pilot assembly used.
C24GA SERIES CONVECTION STEAMERS - TROUBLESHOOTING