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PROBLEM
Nothing works
TROUBLESHOOTING
Most cooking problems often are caused by little things you can find and fix without tools of any
kind. Check the lists below and on the next page before calling for assistance or service. If you
still need help, see “Requesting Assistance or Service” on page 34.
RANGE DOES NOT WORK
CAUSE
•
The range is not properly connected to the gas supply. Contact an
authorized service technician to reconnect the range to the gas supply.
(See the Installation Instructions.)
•
You have blown a household fuse or tripped a circuit breaker.
•
The control knob is not set correctly. Push in the control knobs before
turning them.
OVEN/BROILER BURNER
PROBLEM
The oven does not work
The burner fails to light
The burner flames lift
away from the ports, are
yellow, or are noisy
CAUSE
•
You have not set the electronic control correctly. Refer to the proper
instructions.
•
The main or regulator gas shutoff valve is in the off position. (See the
Installation Instructions.)
•
The ignitor is broken. Contact an authorized service technician to replace it.
•
You have blown a household fuse or tripped a circuit breaker.
•
The air/gas mixture is incorrect. Contact an authorized service technician to
check the air/gas mixture or see the Installation Instructions.
SURFACE BURNERS
PROBLEM
The burner fails to light
The burner flames are
uneven
The burner flames lift off
from the ports, are yellow,
or are noisy when turned off
The burner makes a
popping noise when on
CAUSE
•
You have blown a household fuse or tripped a circuit breaker.
•
The burner ports may be clogged. Clean them with a straight pin.
(See page 29.)
•
The burner ports may be clogged. Clean them with a straight pin.
(See page 29.)
•
The burner needs cleaning. (See page 29.)
•
The air/gas mixture is incorrect. Contact an authorized service technician to
check the air/gas mixture or see the Installation Instructions.
•
The burner is wet from washing. Let it dry.