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Page 36 PT-EXPL5000 060311
TECHNICAL ASSISTANCE
WhisperKOOL Customer Service is available Monday through Friday from 8:00 a.m. to 4:00 p.m. Pacic Time.
The customer service representative will be able to assist you with your questions and warranty information
more eectively if you provide them with the following:
• The model and serial number of your WhisperKOOL Series Unit.
• Location of unit and installation details, such as ventilation, ducting, construction of your wine cellar,
and room size.
Contact WhisperKOOL Customer Service
1738 E. Alpine Avenue
Stockton, CA 95205
www.whisperkool.com
Email: support@whisperkool.com
Phone: (209) 466-9463
US Toll Free (800) 343-9463
Fax (209) 466-4606
WhisperKOOL offers accessories to enhance and customize your Extreme wine cooling unit.
Platinum Extreme Exterior Grille
Protects the Platinum Extreme systems from the weather elements when placed on the exhaust side.
• Small Exterior Grille (used for Platinum Extreme 5000ti & 5000tiR)
Condensate Pump Kit
The condensate pump kit is designed as an automatic condensate removal pump for water dripping out of our
cooling units’ drain line. The pump is controlled by a float/switch mechanism that turns the pump on when
approximately 2-1/4” of water collects in the tank, and automatically switches off when the tank drains to
approximately 1-1/4”. The condensate pump kit allows the excess condensate to be pumped up to 20ft away from
the unit.
Extreme Ducting Plenum
Ducting Plenum can be used with the Platinum Extreme 4000, 5000ti, 5000tiR or 8000ti.
This plenum allows either side of the unit to be ducted. Duct the cold air through a vent into the cellar, duct the
hot exhaust air out of the home. This plenum allows for total installation flexibility.
Accessories can be purchase at www.whisperkool.com
ACCESSORIES FOR COOLING UNITS