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11
13. CHIMNEY SWEEPING
13.1 To maintain safe and efficient use of the appliance the
chimney/flue must be inspected and swept at least once a
year by a qualified chimney sweep.*
If the appliance is used continuously throughout the year or
it is used to burn wood, more frequent sweeping is
recommended.
The best time to have the chimney swept is at the start of
the heating season.
The above applies even if burning smokeless fuels.
13.2 The chimney, any connecting flue pipe and the appliance
flue ways if incorporated, must be regularly cleaned.
13.3 Ensure adequate access to cleaning doors where it is not
possible to sweep through the chimney.
13.4 If the appliance is believed to have previously served an
open fire the chimney must be swept a second time within
a month of regular use after installation.
14. CARE OF STOVE
Stovax has a range of cleaning and maintenance products and
accessories to keep your appliance in good working condition.
Your Stovax retailer can provide full details but here is a brief list of
useful items:
Product Code Description
5039 Gas lighter
4052 Log basket
3042 Pipe Thermometer
3048 Wood sling - for easy carrying of logs
4027 Extra long protective gloves
5038 Hearthgate - 5 section (for areas 1780x610mm
4227 Ash caddy - 382x102x306mm
4228 Ash caddy - 446x102x306mm
4229 Ash caddy - 382x102x459mm
4230 Ash caddy - 637x127x408mm
4231 Ash caddy - 306x178x459mm
2091 Ashclean vacuum cleaner attachment
4232 Steel brush
Your retailer can provide genuine spare parts such as replacement
glass, door sealing rope and re bricks when required. An annual
service by a competent engineer is recommended to keep your
appliance in best possible condition.
USER INSTRUCTIONS
15. SEASONAL USE
15.1 Clean and service the appliance if it is not used during the
warmer periods of the year as detailed in the Maintenance
and Servicing section
15.2 Set the air controls 50% open to keep the appliance
ventilated and stop the build-up of any moisture inside.
15.3 Before re-lighting the appliance:
• Remove the baffles
• Clear any debris that may have accumulated
• Check the flue is clear of any blockages
16. TROUBLESHOOTING TIPS
16.1 Stove glass blackening:
This has four possible causes:
1. Incorrect use of airwash – See Sections 1, 4 and 5 for the
correct use of the air controls.
2. Burning unseasoned wood – See Section 3 to identify
when wood is ready for burning.
3. Stove operated at too low a temperature - good working
temperature is 300-500° F (120 – 250° C). A stove pipe
thermometer can identify this problem (Stovax part no
3046)
• Burn with the airwash control fully open for
approximately 20 minutes to cure this
The problem may be caused by damping your appliance
down overnight.
4. Problems with the flue – in particular insufficient air pull.
If the flue is not working efficiently the glass can blacken. A
flue which has too much downdraft may be too short or
needs lining or has too many bends. This can also cause
blackening of your stove glass. Contact the installer or a flue
specialist for advice.
16.2 Riddling mechanism jamming:
This occurs when fine ash builds up under the riddling
mechanism preventing movement. To prevent this:
• Follow a regular cleaning routine for the inside of your
appliance