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7. ASH REMOVAL
Do not allow ash to build up in the appliance as it will
not burn properly and may cause damage.
7.1 Wood:
• Open the door
• Remove drop-in front plate, Diagram 10
PR7535
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• Riddle the appliance using a poker or if a multi-fuel kit is
fitted move the riddling lever back and forth
•Remove ashpan and empty
Warning: Heat can remain in the ash long after use.
De-Ash at least once a week.
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Ashpan tool
• Leave a thin layer of ash to start a new fire on
7.2 Smokeless fuels:
• De-Ash before filling with new fuel
Do not allow ash to build up on the underside of the
grate as this can cause premature failure.
• Pull the operating knob in and out rigorously using the
door handle tool
Do not use bare hands to operate the riddling system.
USER INSTRUCTIONS
— Wind noise from air controls (high flue draught)
— Difficulty getting a fire going and keeping it burning well
(low flue draught)
— Low heat output (low flue draught)
— Smoke entering room when doors opened (low flue
draught)
The construction, position, size and height of the chimney
all affect the performance of the flue draught.
Other factors effecting the flue draught include:
— Trees or other buildings nearby causing turbulence
— High and gusty winds
— Outside temperature
— Outside weather conditions
— Incorrect additional ventilation to building
— Blocked flue / chimney
For advice on the correction of persistent flue problems
consult a qualified solid fuel heating engineer before
continuing to use the appliance.
6.5 Weather conditions
The weather conditions outside the building can effect the
burning performance of the appliance. These could include:
Weather Conditions Problem Effect
Windy days
Buildings/Obstacles
cause turbulent air
around chimney.
Smoky Appliance
Calm days
Oversized Chimney. Smoky Appliance
Damp / Rainy days
Flue temperature
not hot enough.
Rain water inside
chimney.
Lighting and
burning problems
To reduce these problems:
• Use good quality kindling wood to start the fire
• Burn initially at a high temperature for a short period
• Fit a rain cowl to the chimney
Your installer should advise you on possible solutions.
If the appliance emits smoke into the room continuously:
• Close the air controls and allow the appliance to go out
• Ventilate the room to clear the fumes
• Leave the room
Do not re-light the appliance until the problem is solved
In the U.K:
* registered with HETAS (GB only)/INFO (Republic of
Ireland only)
** This should be done by a HETAS registered chimney
sweep, who will issue you with a certificate.