Filter
Top Products
29
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE WHAT TO DO
Coffee does not
run through
• Machine is not turned on
or plugged in.
Ensure the machine is plugged in
and the ‘ON/OFF’ button is in the
‘ON’ position.
• Water tank is empty. Refer to step 1 – Filling the water
tank on page 15.
• Selector Control not in
‘Espresso’ position.
Turn the selector control to the
‘Espresso’ position.
• Coffee grind is too fine Ensure you use a suitable espresso
grind. Refer to ‘The Grind’ on
page 22.
• Too much coffee in
the filter
Refer to ‘Preparing the coffee’ on
page 15.
• Coffee tamped too firmly Refer to ‘Tamping the coffee’ on
page 16.
• The filter is blocked Use the fine pin on the cleaning
tool to clear the holes. Please refer
to ‘Cleaning the filters’ on page 26.
Coffee runs out
too quickly
• The coffee grind is
too coarse
Ensure you use a suitable espresso
grind. Refer to ‘The Grind’ on
page 22.
• Not enough coffee in
the filter
Refer to ‘Preparing the coffee’ on
page 15.
• Coffee not tamped firmly
enough
Refer to ‘Preparing the coffee’ on
page 15.
Coffee filters out
in drops from the
filter holder
• The water tank is empty
or low
Refer to step 1 – Filling the water
tank on page 15.
• Coffee grind is too fine Ensure you use a suitable espresso
grind. Refer to ‘The Grind’ on
page 22.
• Machine is blocked by
mineral deposits
Decalcify the machine; please
refer to ‘Decalcifying’ on Page 27.