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Before you call for service
Solving operating problems
Problem Possible causes What to do
Appliance does
not operate.
No electricity at power outlet. Check that the plug is correctly connected
to outlet and that power is switched on.
Could the household supply be at fault?
Try plugging in another appliance at the
same outlet.
Power cord not attached at rear
of appliance.
Has the appliance just been installed?
Check your installation instructions to
ensure the installer signed saying the
product was working after installation
then call an authorized service agent.
Interior light and/
or control panel
not working.
No electricity at power outlet. Check that appliance is connected to
power and power is switched on.
Sabbath mode may be
activated.
Press and hold the Lock and Mode Select
buttons together for 4 seconds, until
candle icon disappears.
Light not functioning. The light cannot be serviced by the user.
Contact your Fisher & Paykel Dealer or
Authorized Service Agent.
Key Lock mode may be
activated.
Is the Lock light on? If so, press and hold
the Lock button for 3 seconds until the
Lock light goes out.
Motor operates
for long periods
Note: This is normal. This appliance uses an energy efficient variable speed
compressor that saves energy by running for long periods of time on a low
speed. This is more energy efficient than the conventional on/off method.