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Troubleshooting
You can often easily eliminate problems that may
occur on your own. Before calling customer service,
take into account the following information.
9 WARNING
Risk of electric shock
Improper repairs are dangerous. Only an after-
sales technician trained by us may perform
repairs and may replace damaged connecting
leads. Remove the mains plug or deactivate the
fuse in the fuse box if the appliance is defective.
Call after-sales service.
Power cut
Your appliance can bridge a power cut of a few
seconds. Operation continues.
If the power cut was for a longer period and the
appliance was in operation, a message appears in the
display. Operation is interrupted.
Set the function selector to 0, then the appliance can
be operated again as usual.
Demo mode
The demo mode is activated if the ° symbol appears
in the display. The appliance does not heat up.
Briefly disconnect the appliance from the mains
(switch off the domestic fuse or the circuit-breaker in
the fuse box). Then deactivate the demo mode within
3 minutes in the factory setting (see section entitled
Factory setting).
Disruption Possible cause Solution
Appliance not working, no display Plug not inserted Connect the appliance to the electricity
mains
Power failure Check whether other kitchen appliances
are working
Fuse defective Check in the fuse box whether the fuse
for the appliance is in working order
Operating error Switch off the fuse for the appliance in
the fuse box and switch it on again after
about 10 seconds
Appliance cannot be started Appliance door is not quite closed Close appliance door
Appliance is not working, display is not
responding. 0 appears in the display.
Child lock activated Deactivate child lock (see section enti-
tled Child lock)
Appliance switches off automatically Safety deactivation: the appliance has
not been operated for longer than 12
hours
Confirm the message with ™, switch off
the appliance and set it again.
Appliance does not heat up, ° appears
in the display
Appliance is in the demo mode Deactivate demo mode in the basic set-
tings
Error message "Exxx" If an error message appears, turn the
program selection to 0; if the display
goes off, it was a one-time problem. If
the problem occurs repeatedly or if the
display stops, please contact after-sales
service and inform them of the error
code.