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The Problem Solver
PROBLEM POSSIBLE CAUSE
OVEN DOOR • Press the CLEAR/OFF pad. Allow the range to cool to room temperature
ACCIDENTALLY LOCKED and reset the controls.
DURING COOKING
OVEN DOOR WILL • The oven must cool below the locking temperature.
NOT UNLOCK
OVEN DOOR IS CROOKED • Because the oven door is removable, it sometimes gets out of position during
installation. To straighten the door, push down on the high corner.
OVEN NOT CLEAN • The oven controls are not set properly.
AFTER CLEAN CYCLE
• Heavily soiled ovens may need to self-clean again or for a longer period.
• Heavy spillovers should be cleaned before starting clean cycle.
“door” APPEARS • The self-clean cycle has been selected but the latch handle was not moved
IN THE DISPLAY all the way to the right. Move the latch handle.
• The latch handle was moved to the right but another program other than
self-clean was selected. Move latch handle to the right only when setting
self-clean cycle.
CONTROL SIGNALS AFTER • This is reminding you to enter a bake temperature.
ENTERING OVEN TIME
OR STOP TIME
Electric Coil Models
SURFACE UNITS • Surface units are not plugged in solidly.
NOT FUNCTIONING
• Drip pans are not set securely in the cooktop.
PROPERLY
• Surface unit controls are not properly set.
COOKTOP FEELS HOT • Large pans hold heat close to the cooktop.
• Pans on the right rear surface unit block air flow from the oven vent and cause
the cooktop to get hot.
Glass Cooktop Models
SURFACE UNITS WILL NOT • You must use pans which are absolutely flat. If light can be seen between the
MAINTAIN A ROLLING pan bottom and a straight edge, the surface units will not transfer heat properly.
BOIL OR FRYING RATE IS
• Pan bottoms should closely match the diameter of the surface unit selected.
NOT FAST ENOUGH
SURFACE UNITS DO NOT • Difficulty may be in the main distribution panel of your house, caused by a
WORK PROPERLY blown oven-circuit fuse, a tripped oven-circuit breaker, the main fuse or the
main circuit breaker, depending on the nature of the power supply. If a circuit
breaker is involved, reset it. If the control box uses fuses, the oven fuse
(a cartridge-type) should be changed, BUT ONLY BY SOMEONE FAMILIAR
WITH ELECTRICAL CIRCUITS. If after performing one of these procedures,
the fuse blows or circuit breaker trips again, call for service.
NOTE: Apartment tenants or condominium owners should ask their building
management to perform this check before calling for service.
• If the range is connected to 208 volts, you will notice some increase in
cooking times.
• The cooktop surface unit controls are not properly set, or the wrong control
knob is set for the surface unit you are using.
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