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Surface burner flame is orange. Dust particles in main line. Allow the burner to operate a few minutes until flame turns
blue.
Salt air in coastal areas. A slightly orange flame is unavoidable.
Scratches or abrasions on cooktop
surface.
Coarse particles such as salt or sand between cooktop and utensil can cause scratches.
Be sure cooktop surface and bottoms of utensils are clean before usage. Small
scratches do not affect cooking and will become lessvisible with time.
Cleaning materials not recommended for ceramic-glass cooktop have been used. See
"To Clean the Cooktop Glass" section under general cleaning.
Cookware with rough bottom has been used. Use smooth, flat-bottomed cookware.
Metalmarks.
Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on
cooktop surface. Use a ceramic-glass cooktop cleaning cream to remove the marks. See
"To Clean the Cooktop Glass" section under General Cleaning.
Brown streaks or specks. Boilover are cooked onto surface. Use razor blade scraper to remove soil. See "To
Clean the Cooktop Glass" section under General Cleaning.
Areas of discoloration with metallic
sheen.
Mineral deposits from water and food. Remove using a ceramic-glass cooktop cleaning
cream. Use cookware with clean, dry bottoms.
Poor baking results. Many factors affect baking results. Make sure the proper rack position is used. Center
food in the oven and space pans to allow air to circulate. Allow the oven to preheat to
the set temperature before placing food in the oven. Try adjusting the recipes'
recommended temperature or baking time. If you feel the oven is too hot or cool, see
"Adjusting Oven Temperature" in the ELECTRONICOVEN CONTROL section.
Flames inside oven or smoking from
vent.
Excessivespillovers in oven. Set self-clean cycle for a longer cleaning time.
Excessivespillovers in oven. This is normal, especially for pie spillovers or large amounts
of grease on the oven bottom. Wipe up excessive spillovers before starting the self-
clean cycle. If flames or excessive smoke are present, stop the self-clean cycle and follow
the steps under "Stopping or Interrupting the Self-Cleaning Cycle" in the
ELECTRONICOVEN CONTROL section.
Oven smokes excessively during broiling. Control(s) not set properly. Follow instructions under "Setting Oven Controls" in the
ELECTRONIC OVEN CONTROL section.
Make sure oven door is opened to the Broil Stop Position.
Meat too close to the element. Reposition the rack to provide proper clearance between
the meat and the element. Preheat broil element. Preheat broil element for searing.
Grid on broiler pan wrong side up and grease not draining. Always place grid on the
broiler pan with ribs up and slots down to allow grease to drip into pan.
Grease has built up on oven surfaces. Regular cleaning is necessary when broiling
frequently. Old grease or food spatters cause excessive smoking.
Self-cleaning cycle does not work. Control(s) not set properly. Follow instructions under "Oven Cleaning" in the
ELECTRONICOVEN CONTROL section.
Self-cleaning cycle was interrupted. Stop time must be 3 to 4 hours past the start time.
Follow steps under "Stopping or Interrupting the Self-Cleaning Cycle" in the
ELECTRONICOVEN CONTROL section.
Soil not completely removed after self-
cleaning cycle.
Failure to clean bottom, front top or oven, frame or door area outside oven seal. These
areas are not in the self-cleaning area, but get hot enough to burn on residue. Clean
these areas before the self-cleaning cycle is started. Burned-on residue can be cleaned
with a stiff nylon brush and water or nylon scrubber. Be careful not to damage the oven
seal.
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