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Requesting Assistance or Service
To avoid unnecessary service calls, please check the “Troubleshooting” section. It may save you the
cost of a service call. If you still need help, follow the instructions below.
If you need assistance or service
Call the KitchenAid Consumer Assistance
Center toll free at
1-800-422-1230.
When calling:
Please provide KitchenAid with the
purchase date, and the complete
model and serial number of your appliance (see
the “A Note to You” section). This information will
help us better respond to your request.
Our consultants provide assistance with:
• Features and specifications on our full line of
appliances
• Installation information
• Use and maintenance procedures
• Accessory and repair parts sales
• Specialized customer assistance (Spanish speak-
ing, hearing impaired, limited vision, etc.)
• Referrals to local dealers, service companies, and
repair parts distributors
KitchenAid designated service technicians
are trained to fulfill the product warranty and
provide after-warranty service anywhere in the
United States.
To locate the KitchenAid designated service
company in your area, you can also look in your
telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to
KitchenAid with any questions or concerns at:
KitchenAid Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your
correspondence.