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u
Read the appliance
designation
Fig. 9 (1)
,
service no.
Fig. 9 (2)
and serial no.
Fig. 9 (3)
from the rating plate.
The rating plate is lo-
cated inside the appli-
ance on the left-hand
side.
Fig. 9
u
Notify the Customer Service department, specifying the
fault, appliance designation
Fig. 9 (1)
, service no.
Fig. 9 (2)
and serial
Fig. 9 (3)
no.
w
This will help us to provide you with a faster and more
accurate service.
u
Keep the appliance closed until the Customer Service
engineer arrives.
w
The food will stay cool longer.
u
Disconnect the power plug (do not pull on the power cord
to do this) or switch off the fuse.
6.6 Appliance Information
Make a note of this information when the appliance is in-
stalled:
Type Designation: _____________________
Service Number: _____________________
Appliance / Serial Number: _____________________
Date of purchase: _____________________
Where purchased: _____________________
7 Troubleshooting
Your appliance is designed and manufactured for reliable
operation and a long lifespan. If a malfunction nonetheless
occurs during operation, please determine if the malfunc-
tion is due to an operating error. If a service call determines
operator error, you will be charged for the costs incurred,
even during the warranty period. You may be able to rectify
the following problems yourself:
Problem Possible Cause Correction
The appliance
does not work.
→ The appliance is not switched on.
u
Switch on the appliance.
→ The power plug is not properly in-
serted in the wall socket.
u
Check the power plug.
→ The fuse in the wall socket is not
OK.
u
Check the fuse.
→ Power failure
u
Keep the appliance closed.
u
Protect the food: place dry ice on top of the food or use
a use a decentral freezer, if the power failure persists
for some time.
u
Do not re-freeze defrosted food.
The compressor
runs for a long
time.
→ When less refrigeration is required,
the speed-controlled compressor
switches to a low speed. Although
the running time is increased as a
result, energy is saved.
u
This is normal in energy-saving models.
→ SuperFrost function is activated.
u
The compressor runs long to rapidly cool food. This is
normal.
→ SuperCool function is activated.
u
The compressor runs long to rapidly cool food. This is
normal.
A gurgling sound
→ This sound comes from the refrig-
erant flowing in the refrigeration cir-
cuit.
u
The sound is normal.
A faint clicking
sound
→ The sound always occurs when the
refrigeration unit (the motor) auto-
matically switches on or off.
u
The sound is normal.
Troubleshooting
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