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21
Before Calling Service
A
B
C
K
G
L
H
M
D
I
F
Today’s refrigerators have new features and are more energy efficient. Foam insulation is very energy efficient and has
excellent insulating capabilities, however, foam insulation is not as sound absorbent. As a result, certain sounds may be
unfamiliar. In time, these sounds will become familiar. Please refer to this information before calling service.
E
J
OPERATION
Freezer control
and lights are on,
but compressor
is not operating.
Refrigerator is in defrost mode.
Normal operation Wait 40 minutes to see if refrigerator
restarts.
Control settings are too low. See section on Deli/Crisper system to adjust controls.
Freezer controls are set too low.
See controls section in Owner’s Manual on how to adjust
your controls.
Deli/Crisper
system
temperature
is too warm
Drawer is improperly positioned.
See section on Deli/Crisper system to verify drawer
positioning.
Refrigerator is not plugged in. Plug in unit.
Freezer control is not on. See section on controls in your Owner’s Manual.
Fuse is blown, or circuit breaker needs
to be reset.
Replace any blown fuses. Check circuit breaker and reset
if necessary.
Refrigerator does
not operate
Power outage has occurred Call local power company listing to report outage.
Refrigerator still
won’t operate
Unit is malfunctioning.
Unplug refrigerator and transfer food to another unit. If
another unit is not available, place dry ice in freezer
section to preserve food. Warranty does not cover
food loss . Contact service for assistance.
Condenser coils are dirty.
Clean according to cleaning instructions in your
Owner’s Manual.
Refrigerator or freezer controls are set
too high.
See controls section in Owner’s Manual on how to adjust
your controls.
Fresh food
temperature is
too cold
Beverage Chiller™ (some models) is
improperly positioned.
See section on Temperature-Controlled Beverage Chiller™
to verify proper positioning.
NOISE
TOPIC POSSIBLE CAUSE SOLUTION
Freezer control (A) clicks when starting or
stopping compressor.
Normal operation
Clicking
Defrost timer (B) sounds like an
electric clock and snaps in and out
of defrost cycle.
Normal operation
Air rushing or
whirring
Freezer fan (C) and condenser fan (D)
make this noise while operating.
Normal operation
Gurgling or
boiling sound
Evaporator (E) and heat exchanger (F)
refrigerant makes this noise when flowing.
Normal operation
Ice cubes from ice maker(some models)
drop into ice bucket (G).
Normal operation
Thumping
Dispenser ice chute (H) closing. Normal operation
Compressor (I) makes a pulsating sound
while running.
Normal operation
Vibrating noise
Refrigerator is not level.
See Installation
Instructions for details
on how to level your unit.
Buzzing Ice maker water valve (J) hookup (some
models) buzzes when ice maker fills
with water.
Normal operation
Ice maker (K) is in the ‘on’ position without
water connection.
Stop sound by raising ice
maker arm to ‘off’ position.
See Automatic Ice Maker
section in your owner’s
manual for details.
Ice auger (L) (some models) hums as
auger agitates ice during dispensing.
Normal operation
Compresser (I) can make a high pitched
hum while operating.
Normal operation
Humming
Solenoid valve (M) operating ice
chute door.
Normal operation