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ABOUTSERVICE I
IA c.u.,o.I
• Do not attemptto service this applianceyourself you know what caused the problem.Always replace
unlessdirected to do so inthis manual orthe chart a blownfuse with one of the correct amperage,do
below.Refer all other servicingto a qualified servicer not use a substitute.
or call us at 1-800-688-1120. • Always disconnectpowerto unit before any servicin(
• Locate andmark circuit breakeror fuse. Never bytripping circuit breakerto the OFF position or by
replacea blownfuse or reset a circuit breakeruntil removingthe fuse,
TROUBLESHOOTINGCHART
PROBLEM POSSIBLECAUSES SUGGESTEDCORRECTIONS
Part or all of 1.Rangeis disconnectedfrom power 1.Checkto be sure plug is securely insertedinto
appliance does not or is loosely connectedto power, wall receptacle.
operate. 2, Trippedcircuitbreakeror blown 2. Checkor re-setcircuit breaker.Check or replace
fuse. fuse.
3. Powersupply has been interrupted. 3. Wait untilpower has been restored.
4. Surfaceor oven controlsnot set 4. See page 8for settingsurfaceunits; see pages
properly. 11, 12and 13for setting ovencontrol.
5. Oven door leftin lockedposition 5. Unlockoven door.
after clean cycle.
6, Oven set for delayedcook or clean. 6, Cancel program. See page 12or 18.
Surface or oven 1, Range is disconnectedfrom power 1, Checkto be sureplug is securely insertedinto
elementsfail to or is looselyconnectedto power, wall receptacle.
operate or heat food. 2, Trippedcircuit breakeror blown 2. Checkor re-setcircuit breaker.Checkor replace
fuse. fuse.
CANADIANMODELS 3. Powersupplyhas been interrupted. 3. Wait until power has been restored.
ONLY:The right front 4. Surfaceor ovencontrols not set 4. See page 8for setting surfaceunits; see pages
' elementon the properly. 11,12 and 13 for setting ovencontrol.
smoothtopwill not 5. Surfaceelementis not properly 5. See page 9for instructionson how to replace
operateduring a clean installed, surface element.
operation. 6. Ovenwas not set to correct 6. Set oventotemperature recommendedin recipe.
temperature.
7. Ovenwas setfor delayedcook. 7. Cancel program and reset.See page 12.
8. Ovenwas not preheated properly. 8. Allow ovento preheat until PREHEATindicator
turns off and a beep is heard.Then place food in
oven.
9. Defectivepart, 9. Have authorizedservicer replacepart.
Smoothtopcooktop.
1. Tiny scratchesor 1. Coarseparticles (dust, salt, sand) 1.Tiny scratchesare not removableanddo not
abrasions betweencookwareandcooktop, affect cooking. Intime, the scratcheswill become
Incorrectcleaner.Sliding glass or less visible. Be surecookwarebottom and
metalpan acrosstop. Using cooktop are cleanbefore use. Usecookwarewith
cookwarewith rough bottoms, a smooth,non-scratchingbottom.Do notslide
cookwareacrosscooktop.
2. Metal-marks 2. Slidingor scraping metal pansor 2, Donot slide metalobject across cooktop.When
ovenracksacrosscooktop, cool,clean with Cooktop CleaningCreme.
3. Brownstreaks 3. Believers,incorrectcleaner,used 3. Clean up boiloverbefore reusingthe cooktop.Be
and specks soiledcloth or sponge,soiled sure cookware,especiallybottoms,are clean ant
cookware, dry.
4. Areasofdiscolor- 4. Mineraldepositsfrom water and 4. Use cookwarewith bottomsthat areclean and
ationwith a metallic foods, dry. Usecorrect heat setting to prevent believers.
sheen
5. Pittingor flaking 5. Sugarybelieversfrom sugar syrups, 5. Use correct heat settingand large enoughpan.
candy,jams, jellies, dessertsauces, Watch cookingoperationto prevent boiloversor
etc. spattering.