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Frequently Asked Questions
55
Poor cleaning results
Problem Possible cause and solution
The dishes are not
clean.
The dishes were not loaded correctly.
ĺ See notes in "Loading the dishwasher".
The program was not powerful enough.
ĺ Select a more intensive program (see "Program
overview").
Not enough detergent was dispensed.
ĺ Use more detergent, or change your detergent.
Items are blocking the path of the spray arms.
ĺ Rearrange the items so that the spray arms can
rotate freely.
The filter system in the base of the wash cabinet is
not clean or is not correctly fitted.
This may cause the spray arm jets to get blocked.
ĺ Clean and/or fit the filter system correctly.
ĺ Clean the spray arm jets if necessary (see "Clean‐
ing and care - Cleaning the spray arms").
The non-return valve is open and blocked. Dirty water
has flowed back into the wash cabinet.
ĺ Clean the drain pump and the non-return valve
(see "Frequently asked questions").
Smearing appears on
glassware and cutlery.
There is a bluish sheen
on the surface of glass‐
ware; film can be wiped
off.
The rinse aid dosage is set too high.
ĺ Decrease the dosage (see "Before using for the
first time - Rinse aid").