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. . . "Fault - 1" to "Fault - 4" or
"Fault - 80" to "Fault - 83" appears in
the display.
^
Switch off the machine using the
On/Off sensor, and wait for one hour
before switching it on again.
If the Fault message appears in the
display again, contact the Service
department.
. . . the message "Check capsule
carousel and push the runners right
in" appears in the display.
The capsule carousel has jammed and
cannot turn properly.
^ Open the front of the machine.
^ Pull capsule runners out of the
machine and check whether, for
example, a capsule is not sitting in
the carousel correctly.
^ Once all the capsules are positioned
correctly, push the capsule runners
back into the machine.
^
Close the machine front.
If the fault message appears in the
display again, call the Service
Department.
. . . "Fault -72" appears in the display.
A coffee capsule has become jammed
between the capsule carousel and the
capsule plate.
^
Open the front of the machine.
Press the master switch in the
machine at the top left to
disconnect it from the mains.
^
Try to pull out the carousel runners.
If you can pull out the carousel runners,
remove the coffee capsule and dispose of
it as it is likely to be damaged or dented
and could become stuck again if reused.
^
Clean the area under the carousel
runners. It is particularly important to
clean the sensor which is used to
recognise the capsule chambers as
well as the recess in the floor. Wipe
everything dry using a soft cloth.
^
Push the carousel runners back into
the machine and
^ switch the machine on again with the
master switch.
^ Close the front of the machine.
If you cannot pull out the carousel
runners,
^ then try to remove the capsule plate.
^ Look for the capsule in the brewing
area and try to remove it. Dispose of
this coffee capsule as it is likely to be
damaged or dented and could
become stuck again if reused.
^
Push the capsule plate back in, and
^
switch the machine on again with the
master switch.
^
Close the machine front and follow
the instructions given in the display.
If the message continues to appear or if
you cannot remove the capsule, call the
Service Department.
Problem solving guide
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