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The door to the freezer section will not open.
Possible fault Solution
This is not a fault.
The suction caused by opening and
closing the door too many times in
succession prevents it from opening.
Wait a few minutes, then try again. It
should now open without force.
The compressor kicks on very frequently and for too long.
Possible fault Solution
The ventilation slits are covered or
dusty.
Clean with a vacuum or brush.
The doors have been opened too
frequently, or a large amount of fresh
food has been put in at once for
freezing.
Once the fridge/freezer gets down to
the set temperature the compressor will
turn off.
The door is not closed. Check that the doors have been closed
properly.
The compressor runs continuously.
To save energy, the compressor runs at a lower speed, but for longer, when less
cooling is required. This is not a fault.
The appliance will not turn off.
The safety lock has been activated. (See "Safety Lock".)
The interior lighting of the refrigerator section is not working.
Possible fault Solution
The refrigerator door has been left
open for too long.
The lighting turns itself off automatically
after approx. 15 minutes.
If the lighting does not come on when
the door is opened briefly, but the
temperature display is working, then
the lighting is defective.
Contact Miele Technical Service.
The LED lighting should only be
repaired/replaced by a Miele service
technician. Danger of injury or damage.
The floor of the refrigerator is wet.
Possible fault Solution
The drain hole is blocked. Clean the condensate channel and
drain hole.
Frequently asked questions
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