0LWHO1HWZRUNV0XOLWPHGLD&RQWDFW&HQWHU
The Agent Group Properties window appears. (See Figure 8.)
8QGHU1DPHW\SHWKHDJHQWJURXSQDPH
8QGHU3XEOLF)ROGHU1DPHW\SHWKHDJHQWJURXS¶V:LQGRZVXVHUQDPH
8QGHU,'W\SHWKHDJHQWJURXSLGHQWLILFDWLRQQXPEHU
The agent group identification number must be 3 digits.
8QGHU1RGHVHOHFWWKHQRGHIURPZKLFKWKHDJHQWJURXSZLOOUHFHLYHFDOOV
&OLFN2.
Figure 8 Agent Group Properties window
(GLWLQJ$JHQW*URXSV
&OLFNWKH$JHQW*URXSVWDE
6HOHFWDQDJHQWJURXS
&OLFN(GLW
The Agent Group Properties window appears. (See Figure 9.)
6HOHFWWKHQDPHRULGHQWLILFDWLRQ\RXZDQWWRHGLW
The agent group identification number must be 3 digits.
7\SHWKHQHZLWHP
$OWHUQDWLYHO\VHOHFWWKHQHZQRGH
&OLFN2.
Figure 9 Agent Group Properties window