Mitel 6150 MCC Kitchen Grill User Manual


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The Queue Properties window appears. (See Figure 13.)
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Figure 13 Queue Properties window
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Queues are linked to agent groups. Agent groups are linked to agents. You must first find the
agent group(s) linked to the queue you want to delete. Then you must find the agents that are
linked with that agent group.
You must delete all agents linked with the agent group before the agent group can be deleted. You
will not be permitted to delete an agent group without first deleting the linked agents. Then you
must delete the agent group, and only then can you delete the queue.
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