Mitel 6150 MCC Kitchen Grill User Manual


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7RKROGDQHPDLO
7RKROGDQHPDLO
If you cannot answer an e-mail immediately, you can hold it until you have the information
required to answer it. You will still receive other e-mails while you are on hold. When you are
ready to answer the e-mail, you select it, respond to it, and send it as you would a new e-mail.
 2QWKH0&&HPDLOZLQGRZFOLFN+ROG
The agent state will indicate that the agent is holding an e-mail. (See Figure 40.)
Figure 40 Hold
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