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Problem Cause Solution
The rice is not
cooked.
Not enough water has
been added.
Add water according to the scale on the inside
of the inner pot (see chapter ‘Using the
appliance’).
The cooking process
has not started.
You have failed to press the RICE SELECTION
button or the COOKING TIME button and the
COOK/REHEAT button.
The inner pot is not
properly in contact with
the heating element.
Make sure that there is no foreign residue on the
heating element.
The heating element is
damaged.
Take the appliance to your Philips dealer or a
service centre authorised by Philips.
The timer light
does not go on
when the timer is
set.
The light is defective. Take the appliance to your Philips dealer or a
service centre authorised by Philips.
The cake does not
bake properly.
The quantity of
ingredients was too
large.
Check the quantities mentioned in the recipe in
the section ‘Baking cake’.
The rice is cooked
too hard.
Not enough water was
used for cooking rice.
Add slightly more water to the level indicated on
the cale inside the inner pot that corresponds to
the number of cups of rice used. Make sure the
water does not exceed the next level on the
scale as this may cause overow during cooking.
The incorrect menu has
been selected.
See chapter ‘Using the appliance’.
The rice is cooked
too soft.
Too much water was
used for cooking rice.
Make sure you add water according to the scale
on the inside of the inner pot (see chapter ‘Using
the appliance’).
The incorrect menu has
been selected.
See chapter ‘Using the appliance’.
The rice is
scorched.
The rice has not been
rinsed well.
Rinse the rice until water runs clear.
The rice cooker
does not
automatically
switch to keep-
warm mode.
The temperature
control is defective.
Take the appliance to your Philips dealer or a
service centre authorised by Philips.
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